Last updated: October 4, 2025

This Privacy Policy describes The Good OBGYN’s practices regarding the collection, use, disclosure, and protection of your information when you visit or interact with our website (the “Service”). It also explains your rights under applicable data protection laws.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.

1. Interpretation & Definitions

Interpretation

Words with initial capitals are defined terms. These definitions apply whether singular or plural.

Definitions

• Account: a unique account created for you to access certain parts of the Service.
• Affiliate: an entity that controls, is controlled by, or is under common control with The Good OBGYN.
• Company / We / Us / Our: The Good OBGYN.
• Cookies: small files placed on your device by a website, storing browsing details and preferences.
• Country: United Arab Emirates (UAE).
• Device: any device (computer, smartphone, tablet) that can access the Service.
• Personal Data: information that identifies or can identify a natural person.
• Service: the website thegoodobgyn.com and associated online services.
• Service Provider: third parties who process data on our behalf (e.g. hosting, analytics).
• Third-Party Social Media Service: social network sites (e.g. Facebook, Instagram) used to log in or share activity.
• Usage Data: data collected automatically from your use of the Service (e.g. IP address, pages visited).
• You / Your: the individual using or accessing the Service.

2. UAE Data Protection & Legal Context

The UAE has enacted Federal Decree-Law No. 45 of 2021 (the PDPL) concerning the protection of personal data, which came into force on January 2, 2022.  Under this law, collection and processing of personal data must comply with principles of fairness, transparency, data minimization, accuracy, and security. 

You have rights under the PDPL to access, correct, delete, restrict processing, object to processing, and request data portability in certain cases.  We also recognize that medical and health data may be subject to additional confidentiality and professional standards.

3. What Data We Collect & How

3.1 Personal Data (Voluntary / Provided by You)

When you use our Service or contact us, we may collect:

• Name
• Email address
• Phone number
• Address (street, city, postal code, country)
• Medical information or health details you provide (when booking, consultations)
• Payment / billing information (if eCommerce or paid services)
• Account credentials (username, password)
• Any other information you choose to share (feedback, messages)

3.2 Usage Data (Automatically Collected)

We, and our Service Providers, collect Usage Data including:

• Your device’s IP address
• Browser type and version
• Pages and content visited
• Time & date stamps
• Time spent on pages
• Unique device identifiers
• Referring / exit URLs
• Other diagnostic or technical data

3.3 Information from Social Media or Third-Party Services

If you log in via a social network or give us access, we may collect your profile name, email, and public profile information.

3.4 Cookies & Tracking Technologies

We use Cookies, web beacons, tags, and scripts to collect usage data and improve our Service.

• Essential / necessary cookies: to authenticate users, prevent fraud, maintain sessions
• Functional cookies: to remember preferences and settings
• Tracking / analytics cookies: to monitor usage patterns, user behavior
  
  You can disable or refuse most cookies via your browser settings; however, this may impact the functionality of parts of the Service.

4. Use of Personal Data

We may use your Personal Data for the following purposes:

• To provide, maintain, and improve our Service
• To manage your Account
• To perform or fulfill contracts, purchases or bookings
• To contact you via email, SMS, telephone or notifications
• To send newsletters, promotional offers, updates (if you consent)
• To respond to your inquiries, requests, or support needs
• For business operations, internal analysis, research, marketing, and service optimization
• For mergers, acquisitions, or business transfers
• For legal and regulatory compliance

We will only process your health or medical data when necessary for providing healthcare services, and with your explicit consent or under applicable law.

5. Disclosure of Personal Data

We may share your data:

• With Service Providers: hosting, analytics, email platforms
• With Affiliates: when needed to support service delivery
• With business partners: for joint offerings (only with consent)
• In legal or regulatory matters: when required by law or court order
• During business transfers: e.g. mergers, sales
• With your consent: in other cases you explicitly agree to

We will require that third parties protect your data in accordance with this Privacy Policy.

6. Retention & Deletion

We retain your Personal Data as long as necessary to fulfill purposes, or to comply with legal obligations, resolve disputes, or enforce agreements. Usage Data may be retained shorter.

You may request deletion or anonymization of your data, subject to overriding legal requirements or retention obligations.

7. Cross-Border Transfers

Your data may be processed or stored outside the UAE, in jurisdictions with different data protection laws. When we transfer data internationally, we ensure adequate safeguards, legal agreements, or your explicit consent, in alignment with PDPL cross-border rules. 

8. Your Rights & Choices

Under the PDPL, you have rights including:

• Right of access: request information on what personal data we hold
• Right of rectification: correct inaccurate or incomplete data
• Right of erasure / deletion (in certain cases)
• Right to restrict / object to further processing
• Right of data portability: receive your data in structured format
• Right to withdraw consent (where consent was the basis for processing)
• Right not to be subject to automated decision-making / profiling (if applicable)

Requests will be handled within 1 month (or up to additional two months if complex) as required by PDPL. 

9. Security

We implement technical and organizational measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, secure servers, and regular security reviews.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

10. Children’s Privacy

We do not knowingly collect Personal Data from individuals under the age of 13. If you believe a minor has provided us data, please contact us and we will take steps to delete it.

11. Links to Other Websites

Our Service may contain links to external sites not operated by us. We have no control over their content or privacy practices. We encourage you to review their privacy policies before providing data.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes occur, we will post the updated version on this page, update the “Last updated” date, and—where relevant—notify you via email or site banner. Changes take effect when posted.

13. Contact Us

If you have questions or wish to exercise your rights under this policy, you can contact us at:

Email: hello@thegoodobgyn.com